Effective Date: February 2026
NOTICE AT COLLECTION
MKI U.S.A., Inc. (“MKI,” “we,” “us,” or “our”) may collect Personal Information when you visit our Website or use our Services. We collect only what is necessary to operate, secure, and improve our offerings.
CATEGORIES OF PERSONAL INFORMATION COLLECTED
PURPOSE OF COLLECTION AND USE
RETENTION
We retain Personal Information only as long as necessary for service delivery, security logging and auditing, compliance with legal obligations, and business needs. After retention periods expire, data is deleted or anonymized.
SALE OR SHARING OF PERSONAL INFORMATION
MKI does not sell Personal Information and does not share Personal Information for cross-context behavioral advertising.
WHERE TO LEARN MORE
See the full MKI Privacy Policy below for your rights, how to exercise them, data protection measures, and detailed practices.
INTRODUCTION
This Privacy Policy (“Policy”) describes how MKI collects, uses, protects, and processes the personally identifiable information (“Personal Information”) you (“User,” “you,” or “your”) provide on our website and through any of our products, platforms, or services (collectively, the “Website” or “Services”).
Our Services include, but are not limited to, IT consulting, digital solutions, fully managed IT services, 24/7 Helpdesk support, 24/7 Network Operations Center (NOC) monitoring, and 24/7 Cybersecurity operations.
This Policy also explains your choices regarding how your Personal Information is used, and how you can access, update, or request deletion of this information. This Policy does not apply to practices of organizations we do not own or control, or to individuals we do not employ or manage.
AUTOMATIC COLLECTION OF INFORMATION
MKI prioritizes the security of client and end‑user data. We follow a minimal‑data processing philosophy and collect only what is necessary to deliver and maintain our Website or Services.
Automatically collected information may include:
This information is used strictly for security monitoring, identifying potential misuse, and generating aggregated analytics. Aggregated data does not identify any specific individual user.
COLLECTION OF PERSONAL INFORMATION
You may visit our Website without providing any Personal Information. Certain features—such as contact forms or service inquiries may require you to voluntarily provide:
The categories of Personal Information collected are limited to identifiers, professional or employment-related information, internet or other electronic network activity information, and customer support information, as defined under the CCPA/CPRA.
STORING PERSONAL INFORMATION
MKI retains Personal Information only for as long as reasonably necessary and proportionate to achieve the purposes described in this Policy, including service delivery, security monitoring, legal compliance, and legitimate business needs:
When retention periods expire, data is securely deleted. Aggregated, anonymized data may be retained for operational insights but cannot identify you.
Once deletion occurs, rights such as access, rectification, and data portability cannot be exercised.
USE & PROCESSING OF COLLECTED INFORMATION
Where required by applicable law, we process Personal Information for purposes described below :
We may process Personal Information under the following legal bases:
INFORMATION TRANSFER & STORAGE
MKI does not store Personal Information in a publicly accessible website database. Information submitted through our Website (such as contact forms or service inquiries) is transmitted directly to MKI via email and stored only within our secure email environment and internal systems used to support business operations.
MKI implements appropriate administrative, technical, and organizational safeguards to protect Personal Information, including industry-standard security measures such as encryption, access controls, and secure infrastructure.
We do not sell Personal Information and do not share Personal Information for cross-context behavioral advertising.
We may rely on trusted service providers (such as enterprise email and collaboration platforms) to transmit, store, and protect communications. These providers act solely as service providers and are contractually obligated to process Personal Information only on our behalf, for business purposes, and in accordance with applicable data protection laws.
If you have questions regarding how your Personal Information is transmitted or safeguarded, you may contact us using the information provided at the end of this Policy.
YOUR PRIVACY RIGHTS
Subject to applicable law, you may have the right to:
RIGHT TO OBJECT TO PROCESSING
You may object to processing performed under legitimate interests. If Personal Information is used for direct marketing, you may object at any time without providing a reason. MKI does not engage in cross-context behavioral advertising.
HOW TO EXERCISE YOUR RIGHTS
You may submit a privacy request using the contact information listed at the end of this Policy. We may need to verify your identity before processing your request. You may designate an authorized agent to submit a request on your behalf, subject to verification requirements. We will respond to verified requests within the timeframes required by applicable law.
CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
If you are a California resident, you have the following rights:
MKI does not sell Personal Information and does not share Personal Information for cross-context behavioral advertising.
MKI does not intentionally collect sensitive Personal Information as defined by the CPRA, except where necessary to provide services, ensure system security, or comply with legal obligations.
Requests may be submitted by you or your authorized agent, and we will respond within the timeframes required by law.
PRIVACY OF CHILDREN
MKI does not knowingly collect Personal Information from children under the age of 13. Our Website and Services are not directed to children. If you believe a child has provided Personal Information, please contact us and we will promptly delete it.
NEWSLETTERS AND COMMUNICATIONS
You may voluntarily subscribe to MKI newsletters or communications. We do not share your email with third parties except as necessary to send communications through approved vendors.
All emails comply with the CAN-SPAM Act and include clear unsubscribe instructions.
COOKIES
Our Website may use cookies and similar technologies to support the following purposes:
Where required by law, we use a cookie consent mechanism before setting non-essential cookies, including analytics cookies.
Performance measurement cookies may include Google Analytics (GA4), which helps us understand how visitors interact with our Website. Examples include:
You may accept or decline cookies through your browser settings. We do not use cookies for cross-context behavioral advertising or tracking third-party websites.
DO NOT TRACK SIGNALS
Our Website does not track users across third‑party websites. Some external sites may track your behavior; this is outside our control.
LINKS TO OTHER WEBSITES
Our Website may include links to third‑party websites. MKI is not responsible for their privacy practices. We encourage you to review their privacy policies.
INFORMATION SECURITY
MKI maintains strong administrative, technical, and physical safeguards to protect Personal Information. However, no method of digital transmission is entirely secure.
You acknowledge:
DATA BREACH PROCEDURES
If MKI becomes aware of a data breach involving your Personal Information, we will:
LEGAL DISCLOSURE
We may disclose Personal Information when required by law, subpoena, or to protect our rights, your safety, or the safety of others.
CHANGES AND AMENDMENTS
MKI may update this Policy periodically. When changes occur, we will:
Continued use of our Website or Services constitutes acceptance of the updated Policy.
ACCEPTANCE OF THIS POLICY
By accessing or using our Website or Services, you acknowledge that this Policy describes how we collect and use Personal Information. If you do not agree with this Policy, please discontinue use of the Website or Services.
HOW TO CONTACT US
For questions regarding this Policy or your Personal Information:
MKI U.S.A.